DANA and QRIS in Our Legal Terms
Our Legal notice explains the conditions attached to account access, identity details, wallet records and policy requests. We may need to compare the account name with payment details when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so your records should remain
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accurate. A failed or mismatched check can pause account access while we ask for clarification through the available support route. The same policy applies whether you open the lobby on a phone, tablet or desktop. We do not describe access as universal: eligibility depends on local
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law, and our services are available only where local law permits. Jakarta and other Indonesian locations can have different requirements, so read the terms shown during account creation and before a wallet action. These conditions support a clear record of who requested access, which payment route
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was selected and how a policy question should be handled.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.